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Helpful Infographics


Having Difficulties?

If you’re going through a difficult time, this guide will show you how to use the “Having Difficulties” section to share what you’re experiencing. By letting us know your situation, we can offer support and guidance tailored to your needs, helping you get the assistance you deserve.

Having difficulties guide can be found here.


Registering an account

Learn how to register your account on the website with this guide. It explains step-by-step the details you need to provide and gives tips to ensure your registration is completed successfully without any issues.

Registering an account guide can be found here.


Making Payments on the portal

This guide walks you through making payments on the website. Whether you want to pay by card, bank transfer, or digital methods like Apple Pay, you’ll find step-by-step instructions to make your payment securely and easily.

Making payments guide can be found here.


Setting a payment up

This guide helps you create a payment plan that works for you. You can set amounts and schedules you’re comfortable with and see a clear summary of your plan. It’s designed to help you manage your balance confidently and reach a payment arrangement that suits your needs.

Setting a payment guide can be found here.


Privacy Notice | Website User Agreement | Data Protection | Complaints | Accessibility Statement

Capital Resolve is authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)
Registered in England and Wales Number 02856749. Registered Office: Fountain Court, Crab Apple Way, Vale Park, Evesham, WR11 1LS
© Capital Resolve Ltd 2026. All rights reserved.

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