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Accessibility Statement

We are committed to making our website accessible to everyone, regardless of technology or ability. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure that our website is inclusive and user-friendly for all visitors.

If you need to contact us via letter or phone. Please refer to our contact us page for our contact information and office hours.

How accessible is this website

We have designed our website with accessibility in mind. However, we recognize that there may still be areas of our website that are not fully accessible. We are continuously working to improve accessibility and welcome feedback from our customers.

What to do if you cannot access parts of this website

If you encounter any difficulties accessing parts of our website, please contact us for assistance. We will make every effort to provide you with the information you need in an accessible format.

Reporting accessibility problems with this website

If you experience any accessibility issues while using our website, please let us know by contacting contact@capitalresolve.com. Your feedback will help us improve the accessibility of our website for all users.

We are committed to ensuring that our website is accessible to everyone. If you believe that we are not meeting accessibility requirements, please contact us so that we can investigate and address the issue promptly.

Technical information about this website's accessibility

Our website has been designed and tested to be compatible with the following assistive technologies:

  • Keyboard Only User
  • Voice Activation User
  • Screen Reader User
  • Low Vision User
  • Colour Blind User
  • Deaf or Hard of Hearing User
  • Learning Difficulties User

How we tested this website

Our website has been audited by Shaw Trust Web Accreditation, they use a combination of automatic testing & manual user testing with assistive technologies.

Please see more information via accessibility-services.co.uk

Additional support

All letters we send are also available in large print or braille on request. We will also be shortly adding videos to each of our client pages that will include spoken content including frequently asked questions.

Privacy Notice | Website User Agreement | Data Protection | Complaints | Accessibility Statement

Capital Resolve is authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)
Registered in England and Wales Number 02856749. Registered Office: Fountain Court, Crab Apple Way, Vale Park, Evesham, WR11 1LS
© Capital Resolve Ltd 2025. All rights reserved.

Level AA conformance,
							W3C WAI Web Content Accessibility Guidelines 2.2

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